What is included in Mailing Services?Mailing Service Includes:

• List Preparation (single file)
• CASS Certification
• Address Ink Jetting
• Postal Pre-sorting
• Drop-off at Local USPS Office

What are the fees related to Mailing Services?Mailing Services include the service fee and Postage.
Mailing Service Fees - Starting at $150<

	1,000	2,000	5,000	10,000	15,000	20,000
Mailing Service Fee	$150	$200	$340	$565	$790	$1010

*Mailing service fees quoted do not include postage.

How do I estimate the arrival date of my mail piece? Mailing preparation would add 2-3 Business Days to your selected print production turnaround. Estimated USPS Delivery Time is based on Postage selected.

What are the postage options?USPS Postage Rates and Estimated Times-in-transit*

Size	USPS Postage	In Transit - Southern California	In Transit - Nationwide
4.25x6"	First Class $0.23	1-2 Business Days	2-3 Business Days
4.75x6.25" to 6x11"	First Class $0.382	1-2 Business Days	2-3 Business Days
	Standard Bulk $0.27	3-5 Business Days	5-14 Business Days

*USPS delivery times are estimates. We cannot guarantee the arrival of mail pieces by a certain date. Seasonal volume and adverse weather conditions may affect the timeliness of delivery.

How do I set up my file?We suggest that you download our mailing-ready templates which we have created to assist you in the layout of your mail piece. Download Mailing Templates

What USPS guidelines should I follow when setting up my file?The United States Postal Service (USPS) has very strict guidelines in order for a mail piece to be qualified for discounted postage rates.

1. Indicia - Leave 1 1/4" x 1 1/4" white space on the upper right hand corner for the postal Indicia. For folded pieces, the Indicia should be on the upper right hand corner of the same side as the fold opening.
2. Address Area Leave at least a 2" high x 4" wide white space on the mailing side for printing the recipient's address and the barcode. There should be no mailable address (City, State and ZIP Code) on the bottom 2" of the mailing side.
3. < Size - Minimum size 4.25 x 5.5", Maximum size 6 x 11"
4. Aspect Ratio - When selecting a custom size postcard for mailing, make sure the aspect ratio is between 1.3 2.5. (The aspect ratio of an image is its width divided by its height.)
5. Folding Folded mail pieces should be tabbed if they are self-mailed or enclosed in an envelope.
6. Weight Maximum mailable weight for folded mail pieces between 4 x 6" and 6 x 11" is 3.0 oz.

What is the required format for the mailing list?Having a properly set up list is the beginning of a successful mailing campaign. The recommended fields are:

• Company
• First_Name
• Last_Name
• Street_Address
• Street_Address2
• City
• State
• ZIP Code

Download .CSV Template

Do you offer List Services?If you do not have your own list to use, simply avail of our list services and we will help you purchase a list that is focused on the audience who will likely find interest in your products or services. Pinpoint prospects by demographics, location or even distance from your business. Call 1-1-866-266-5047 if you are interested in renting a list for your next campaign.

What is NCOA?USPS requires that lists for all mailing availing of the discounted First Class and Standard presort rates be updated within 180 days before the mailing date using a USPS approved method such as the NCOA (National Change of Address).

NCOA is the process of updating your mailing list based on all Change of Address requests filed by relocating postal customers in the last 18 months. This reduces undeliverable mail, prevents wasted postage and lets you reach the right people the first time.

There is a charge of $35 minimum, $3.00 per 1000 for NCOA service.

Download the NCOA Processing Acknowledgment Form here. Accomplish and email to mailing@digitalroom.com or fax to 1-310-575-4141 Attn: Mailing Department

Are there exceptions to NCOA?These address formats are exempted from the NCOA process:

• <Name> or Current Occupant - Most common, if your list is both business and residential
• <Name> or Current Resident
• <Company Name> or Current Business
• Postal Customer - no name, just address